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Customer Charter - Equality and Diversity


We will ensure the rights to equal treatment established by equality legislation and accommodate diversity so as to contribute to equality for all.


A list of Contact Points for all branches in the Department is available



Related Links
eMail Customer Service
Contact List

Related Publications
6 August 2004
Contact List

A list of the branches and offices in the Department of Defence and the contact details for each location
5 May 2010
Customer Charter - English

In this Charter we set out customer service commitments against which we will measure customer satisfaction levels.
5 May 2010
Customer Charter - Gaeilge

The Irish Language version of Customer Service Charter
5 May 2010
Customer Service Plan 2004-2007

The Customer Service Action Plan sets out the principles and standards of customer service which the public are entitled to expect from the Department of Defence
5 May 2010
Customer Service Plan 2004 - 2007 (Irish Version)

The Irish version of the Customer Service Action Plan sets out the principles and standards of customer service which the public are entitled to expect from the Department of Defence
12 March 2008
Department of Defence Official Languages Scheme 2007-2010

This Scheme was prepared by the Department of Defence pursuant to section 11 of the Official Languages Act, 2003.
12 March 2008
Department of Defence Official Languages Scheme 2007-2010 (Irish Version)

This Scheme was prepared by the Department of Defence pursuant to section 11 of the Official Languages Act, 2003.

Contact Us

Department of Defence
Parkgate
Infirmary Road
Dublin 7

Tel 00 353 1 8042000
Fax 00 353 1 6710229
* loCall 1890 251890

emailinfo@defence.irlgov.ie
eolas@defence.irlgov.ie
* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers