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Ombudsman - Complaints Service

If you feel you have been unfairly treated or are not satisfied with our decision on your complaint, it is open to you to contact the Office of the Ombudsman. By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides a free, impartial and independent dispute resolution service.

Contact details as follows:

Office of the Ombudsman
18 Lower Leeson Street
Dublin 2

Telephone Lo-call 1890 22 30 30
Telephone 01 639 5600
Fax 01 639 5674

email ombudsman@ombudsman.gov.ie
Web site www.ombudsman.gov.ie



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Contact Us

Department of Defence
Station Road
Newbridge
Co. Kildare
W12 AD93

Tel 00 353 45 492000
Fax 00 353 45 492017
* loCall 1890 251890
** Or call 0761 001 607

info@defence.ie

eolas@defence.ie

* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers
** 0761 numbers are charged as a national number from landlines and mobiles and are often included in bundle deals offered by phone operators