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| Customer Charter - Opening Hours
All of our offices are open Monday to Friday from 9.15 a.m. to 5.30 p.m. (5.15 p.m. on Friday), with a limited service during lunch time and outside these periods.
If you are visiting our offices, we will be happy to make an appointment for you.We will advise you of the exact location, the security arrangements applicable and we will ensure that you are expected and met at the set time. If you have any special needs, please let us know.
If you are driving to meet us we will try to organise parking for you at your prior request.
Our reception staff will be available to help you.We will be polite, courteous and fair in our dealings with you.
We will keep our offices clean and safe.
Our offices are accessible to people with disabilities.Should you have any concerns or special needs, please let us know how we may help.
Location of Offices
Our Offices are in the following locations
Department of Defence Headquarters, Infimary Road, Dublin 7
(Defence Forces Personnel Branch, Executive Branch, Information Systems Branch, Office of Emergency Planning, Officer of the Minister for Defence, Office of the Secretary General, Human Resources Branch, Internation Security and Defence Policy Branch, Planning and Organisation Branch, Legislation Branch, Consiliation and Arbitration Branch, Planning and Organisation Branch)
Colaiste Caoimhin, Glasnevin, Dublin 9
(Claims Section, Contacts Branch, Property Managment Branch)
Aras an tSaile, Renmore, Galway
(Finance Branch, Information Systems Branch)
Government Bulidings, Dublin 2
(Office of the Minister for State)
Brussels
(Brussels Office)
A list of Contact Points for all branches in the Department is available
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| Related Publications |
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| 6 August 2004 Contact List
A list of the branches and offices in the Department of Defence and the contact details for each location 5 May 2010 Customer Charter - English
In this Charter we set out customer service commitments against which we will measure customer satisfaction levels. 5 May 2010 Customer Charter - Gaeilge
The Irish Language version of Customer Service Charter 5 May 2010 Customer Service Plan 2004-2007
The Customer Service Action Plan sets out the principles and standards of customer service which the public are entitled to expect from the Department of Defence 5 May 2010 Customer Service Plan 2004 - 2007 (Irish Version)
The Irish version of the Customer Service Action Plan sets out the principles and standards of customer service which the public are entitled to expect from the Department of Defence 12 March 2008 Department of Defence Official Languages Scheme 2007-2010
This Scheme was prepared by the Department of Defence pursuant to section 11 of the Official Languages Act, 2003. 12 March 2008 Department of Defence Official Languages Scheme 2007-2010 (Irish Version)
This Scheme was prepared by the Department of Defence pursuant to section 11 of the Official Languages Act, 2003. |
Contact Us
Department of Defence
Parkgate
Infirmary Road
Dublin 7
Tel 00 353 1 8042000
Fax 00 353 1 6710229
* loCall 1890 251890
emailinfo@defence.irlgov.ie
eolas@defence.irlgov.ie
* Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers |
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